Back to Basics: Home Warranty 101

By Platinum Team | Product Education | September 13, 2018

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Are you new to home warranties? Or, are you just looking for a bit more information on what a home warranty is and what you can expect? Whichever boat you’re in, let’s take a quick look at some basic questions our customers ask us.

What is a home warranty?

Warranties are service contracts that cover repair and replacement costs of systems and appliances in your home that break down due to normal wear and tear. Depending upon the plan you select, coverage may include dishwashers, plumbing, electrical, heating and more.  Our different policies allow you to choose a program that works for your specific home and your budget.

Why do I need a home warranty?

A warranty saves you from unnecessary headaches. Unexpected repair or replacement costs can throw a wrench in your budget. Finding an approved and insured contractor to solve your problem can be stressful and inconvenient. When you have a home warranty, you no longer have to pay high retail prices for your repairs, and you have a reliable technicians at your fingertips.

What happens when I need service?

When a covered item breaks, simply call us to schedule an appointment. We’ll get one of our trustworthy, in-house technicians to your home soon. At that time, we’ll diagnose the problem, and you’ll be responsible for the set trade call fee of $65. If the repair needs meet coverage requirements, the repairs will be made at no charge beyond the $65 trade call fee. If the repair needs are beyond coverage requirements, you will be responsible for the additional cost and given the option to have our reliable technician make the repair, or you may arrange for your own vendor.

Free PDF: Your Guide to Home Warranties

Wondering if a home warranty is right for you? Check out our free, comprehensive guide to home warranties. Get the inside scoop on what to expect and tips to get the right coverage.

Download Our Guide