Product Education

Home warranty versus handyman

Home warranty versus handyman

By Platinum Team | Product Education | May 21, 2018

  As a homeowner, you have a choice to make — how will you handle repairs for your home systems and appliances? Will you put a game plan in place from the get go? Will you work with a handyman as each need arises? It may not come as much of a surprise — we’re […]

Read More
Why Platinum: Anatomy of a Platinum Technician

Why Platinum: Anatomy of a Platinum Technician

By Platinum Team | Product Education | April 2, 2018

The Way We Roll It’s a bit of anthem ‘round these parts. The technician who shows up at your door will be someone we know and trust. See, we operate a bit differently than your typical home warranty company. We have our own in-house technicians who service most of our claims. These are guys we […]

Read More
Customer Stories: George

Customer Stories: George

By Platinum Team | Product Education | March 22, 2018

What if each time you encountered another pesky home repair issue, you were able to breathe a sigh of relief? What if in the face of that troublesome water heater issue, you could feel confident you’d get the help you need? Our customers tell us again and again they love knowing they can turn to […]

Read More
All About Our Free HVAC Checkups

All About Our Free HVAC Checkups

By Platinum Team | Product Education | March 4, 2018

To help you maintain your heating and cooling system, we offer free seasonal checkups twice a year. These checkups make sure that your system is up to par and functioning effectively. The extra perk is available for homeowners with Complete, Premium and Ultimate plans. Our scheduling periods are: Spring: March 1st – April 30th Fall: […]

Read More
Why Platinum: A Look Inside Our Customer Care Program

Why Platinum: A Look Inside Our Customer Care Program

By Platinum Team | Product Education | January 15, 2018

Yeah, we’re walking on the wild side because we’re about to sort of toot our own horn. Sure, it’s risky business, but we believe it’s important to talk about a key reason our company is worth your while. That reason is our customer care program. What is Customer Care? It’s our way of making sure […]

Read More
Buying a home? Don’t forget to take the AC into account.

Buying a home? Don’t forget to take the AC into account.

By Platinum Team | Homeowner Tips, Product Education | October 12, 2017

We’ve made it through the summer heat! Hallelujah. That means, of course, it’s no longer peak AC season. But we still want to talk AC. Why? It doesn’t matter what time of the year it is, the air conditioning system is an especially important home system here in the Valley. In any home purchase, it’s […]

Read More
Save Energy and Money at Home: 3TV Segment

Save Energy and Money at Home: 3TV Segment

By Platinum Team | Homeowner Tips, Press, Product Education | August 21, 2017

School may be back in session, but the summer season is still in full force. While temperatures are still toasty, how can you save energy and money? This segment tackles that question and more. Earlier this year, Steve Higgins, our VP of Field Operations, walked 3TV through questions like: – How can a programmable thermostat […]

Read More
When will it come in handy? A quick look at five common home warranty repairs

When will it come in handy? A quick look at five common home warranty repairs

By Platinum Team | Product Education | July 24, 2017

It’s a question that’s likely to pop up as you consider home warranties. When will a home warranty come in handy? We thought it’d be helpful to outline some specific scenarios to answer that very question. These are great examples of when you will be able to count on using your home warranty.   Scenario […]

Read More
Pool Care 101: AZTV Segment

Pool Care 101: AZTV Segment

By Platinum Team | Homeowner Tips, Press, Product Education | July 17, 2017

Steve Higgins, our VP of Field Operations, walks AZTV through some basics to keep your pool in top shape. This segment touches on questions like: What are some of the best tools to keep the pool clean of debris? Why is it important to stay on top of chemicals? What does a home warranty cover […]

Read More
A Closer Look at Your Heating and Air Conditioning System and Coverages

A Closer Look at Your Heating and Air Conditioning System and Coverages

By Platinum Team | Product Education | May 14, 2017

Within this post, we’ll take a look at a typical heating and air conditioning system. What are all those parts, and what do they do? What’s covered in our home warranties, and what’s not covered? Compressor [covered] – A pump powered by an electric motor that circulates and compresses refrigerant. Liquid Lines [covered] – A copper pipe […]

Read More
Web Design by IIS