Why Platinum?

We’re here to help keep your home’s systems and appliances running,
so you can spend time and energy on more rewarding things.

Speak with a local Phoenix team

When you call us, you’ll speak with an empathetic member of the metro Phoenix community. This isn’t true of most of our competitors. They field calls at an out-of-state call center. You talk to people who can’t fully relate to what Arizona summer means.

Receive service from trusted technicians

The technician who shows up at your door will be someone we know and trust. We have our own in-house technicians who service most of our claims. And for claims that lie outside our specialties, we work with vendors with whom we have strong relationships. This isn’t true of most competitors. They send all of their claims to countless outside vendors and don’t truly know who will show up at your door.

Be fully heard

Once your claim is complete, you’ll receive a personal call from our customer care team. It is their job to make sure your concerns are resolved and learn what we can do better. We take that feedback seriously.

Be rewarded for your loyalty

We’re grateful when you choose to stick with us, and we want to make sure you know that. Though most companies see renewal time as an opportunity to hike up the rate of your policy, we instead choose to thank you by offering you the same rate.

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What Our Clients Have To Say

You can also expect a few extra perks like:

  • Free check ups on your HVAC twice a year

To help keep your heating and cooling system running smoothly, we’ll send one of our trusted technicians out to your home for a pre-seasonal checkup in the spring and fall.

  • Discounted non-warranty repairs

For non-warranty repairs, we also offer 20% savings to our warranty members on all services that we provide in-house.

 

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